Merritt Research Services is committed to safeguarding your privacy. 

Our Commitment To Privacy Information We Collect How We Use Information Cookies Third Party Sites Data Security Opt Out Policy How To Access Or Correct Your Information Children's Privacy How To Contact Us

Our Commitment To Privacy:

Merritt Research Services, LLC ("Merritt Research") respects the privacy of anyone who uses the Merritt Research Web site (www.merrittresearch.com) and the Merritt Express online applications.

Merritt Research gathers important information from our visitors and customers. We publish this Privacy Policy, with an effective date of June 1, 2002, to communicate how we gather and use information about you, how we protect it, and how you can participate in its protection.

Merritt Research provides its service to you subject to the Merritt Research Terms of Service and this Privacy Policy, which shall be deemed part of the Terms of Service. We reserve the right at our discretion to make changes to this Privacy Policy. You may review updates to our Terms and Privacy Policy at any time via links on the bottom of nearly every page of our site. You agree to accept electronic communications and/or postings of a revised Privacy Policy on the Merritt Research Web site, and that such electronic communications or postings constitute notice to you of the Privacy Policy.

We will not sell your your personally identifiable data to any third parties and no Merritt Research Services employee can view or retrieve your passwords or other personal information. Merritt Research Services has received certification by BBBOnline^® to help promote the principles of disclosure and informed consent on the Internet. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices as they apply to the Merritt Research website and have our privacy and security practices reviewed for compliance by these recognized experts.

Information We Collect:

We require people who register to use the Merritt Express online applications (the "Services") to give us contact information. Depending on the services chosen, we ask for contact and account information, such as name, company name, address, phone number, e-mail address and password, in addition to financial and billing information, such as billing name, address and credit card number.

Other third parties, such as content providers, may provide information on the Web site, but they are not permitted to collect any information, nor does Merritt Research share any personally identifiable user information with these parties.

Merritt Research customers use Merritt Express to search, sort and filter the Merritt Research proprietary database of statistical and performance information. Merritt Research will not review, share, distribute, print, or reference any such data querying constraints except as provided in the Merritt Research Terms of Service, or as may be required by law. We will view or access individual records only with your permission (for example, to resolve a problem or support issue). Of course, users of the Services are responsible for maintaining the confidentiality and security of their user registration and passwords.

Merritt Research may also collect certain information from visitors to the Web site and customers of the Services, such as Internet addresses. This information is logged to help diagnose technical problems and to administer the Merritt Express Web site and Services in order to constantly improve quality. We may also track and analyze non-identifying and aggregate usage and volume statistical information from visitors and customers and provide such information to third parties.

The Way We Use Information:

Merritt Research uses the information we collect to set up the Services for individuals and their organizations. We may also use the information to contact customers to further discuss their interest in our company, the Services we provide and ways we can improve them, and to send information such as announcements of promotions and events regarding our company or partners. We may also e-mail a customer newsletter and updates about the Services or the company. You can opt out of receiving these communications by replying to them at the time they are distributed or at any time by sending us a message.

Merritt Research does not distribute or share customer e-mail addresses, except as may be required by law. Merritt Research uses a third-party intermediary to manage credit card processing. This intermediary is solely a link in the distribution chain and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.

All financial and billing information that we collect through the merrittresearch.com Web site and the Services is used solely to bill for the Services. Merritt Research does not use this billing information for marketing or promotional purposes.

Cookies:

Cookies are files Web browsers place on a computer's hard drive. They are used to help us authenticate clients and provide timesaving shortcuts and preferences. Merritt Research uses a persistent encrypted cookie, if the client requests, to save and retrieve individual authentication information as well as other per-client device preferences.

Third Party Sites:

The Merritt Research Web site contains links to other Web sites. Merritt Research is not responsible for the privacy practices or the content of these other Web sites. Customers and visitors must check the policy statement of these others Web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is your responsibility to keep such information private and confidential.

Data Security:

Merritt Research has security measures in place for Merritt Express to help protect against the loss, misuse and alteration of the data under Merritt Research's control. When the Services are accessed using Netscape Navigator, or Microsoft Internet Explorer versions 4.0 or higher, Secure Socket Layer (SSL) technology protects information using both server authentication and data encryption to help ensure data is safe, secure and available only to you. Merritt Research also implements an advanced security method based on dynamic data and encoded session identifications and hosts the Services in a secure server environment using firewalls, biometric identification and other advanced technology to prevent interference or access from outside intruders. Finally, Merritt Research requires unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent unauthorized access, maintain data accuracy and ensure the appropriate use of data.

Opt Out Policy:

Merritt Research offers you a means to choose how we may use information you provided. If, at any time after registering for information or ordering the Services, you change your mind about receiving information from us, send us a request specifying your new choice. 

How You Can Access Or Correct Your Information:

To update, access to review, or change registration information, or to update billing information, log on to Merritt Express via merrittresearch.com then click the Corporate User Profile tab to perform these tasks. You can also correct and update information by sending us a message or by calling (319) 861-5400.

Children's Privacy:

We never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How To Contact Us:

Should you have other questions or concerns about these privacy policies, please call us at (319) 861-5400 or send us a message.